Most importantly, employees want to know that
somebody is minding the store and doing a good job at it. Just like
stockholders, they want to see tangible results, an honest accounting of the
organization's financial condition, and well-conceived plans for the future.
Share the Wealth
Employees can be quite accepting of hefty senior
management salaries if they too feel that they are sharing in the wealth and
growth of the organization.
Recognize that You Are Accountable to
There is a psychological contract inherent in the
employee-employer relationship. Senior management in many organizations seems
to have forgotten that they are accountable to employees as well as to
stockholders and customers. Sadly, in far too many organizations, employees are
treated as expendable and do not receive the respect from senior management
that they deserve.
Be Honest With Your Employees
Employees can live with slumps in the business.
They can also live with a year without bonuses or raises. What they can not
tolerate, nor should they, is management's insincerity and dishonesty. Nothing
can erode employee confidence faster than management's telling lies or failing
to disclose important information.